Aviso legal

Last updated: August 20, 2026

Website Owner & Legal Information

In compliance with the applicable information and electronic commerce laws, the following are the identifying details of the owner and operator of this website:

Trade name: CalmCowl
Owner: Juan Melero Collado (sole trader / self-employed)
VAT / Tax ID: ES54281131G
Registered address: Granada 10, 12.200 - CS, Spain
Email: calmcowl.store@gmail.com

CalmCowl is an e-commerce business operated by the above owner, offering calming hoods and related products for dogs, shipped to customers internationally. This website is powered by Shopify.

Purpose

This Legal Notice governs the access to and use of this website and online store (the "Site"). Browsing and using the Site attributes to you the status of user and implies your full acceptance of the provisions included in this Legal Notice, as well as in our Terms of Service, Privacy Policy, Refund & Return Policy, and Shipping Policy. If you do not agree with these terms, please do not use the Site.

Conditions of Use

You agree to use the Site and its content lawfully and in accordance with this Legal Notice and applicable law. You agree not to use the Site for unlawful purposes or in any way that could damage, disable, overburden, or impair the Site, or interfere with any other party's use of it. The owner reserves the right to withdraw or suspend access to the Site, without prior notice, to any user who breaches these conditions.

Intellectual Property

All content on this Site — including but not limited to text, images, graphics, logos, trademarks, product descriptions, reviews, videos, and the design, selection, and arrangement thereof — is the property of CalmCowl, its owner, or its licensors, and is protected by intellectual property laws. Reproduction, distribution, modification, public communication, or any other use of the content, in whole or in part, without the prior written consent of the owner, is prohibited. Nothing on this Site should be interpreted as granting any license or right to use any trademark or content without such consent.

Liability

The owner makes every reasonable effort to ensure that the information on the Site is accurate and up to date, but does not guarantee the absence of errors, inaccuracies, or omissions, and reserves the right to modify the content at any time without notice. To the maximum extent permitted by law, the owner shall not be liable for any damages arising from the use of the Site, including interruptions, viruses, or technical failures. This does not affect any mandatory statutory rights you may have as a consumer under the applicable laws of your country of residence, including the United States, Canada, Australia, New Zealand, and the European Union.

Third-Party Links

This Site may contain links to third-party websites. The owner is not responsible for the content, policies, or practices of such external sites, and the inclusion of any link does not imply endorsement. If you access third-party sites through links on this Site, you do so at your own risk.

Online Dispute Resolution (EU Consumers)

If you are a consumer resident in the European Union, the European Commission provides an online dispute resolution platform, available at https://ec.europa.eu/consumers/odr. This platform can be used to resolve disputes relating to online purchases out of court.

Applicable Law

This Legal Notice is governed by Spanish law, without prejudice to the mandatory consumer-protection rights that may apply to you under the laws of your country of residence. For any dispute, the competent courts shall be those determined by applicable law, and nothing herein deprives consumers of the protection of the mandatory laws of their place of residence.

Contact

For any questions regarding this Legal Notice, you can contact us at:

CalmCowl
Email: calmcowl.store@gmail.com
Granada 10, 12200, CS, Spain
VAT: ES54281131G